Tuesday, December 29, 2015

The #2 Largest Lender in the St. Louis Region

Cornerstone Mortgage is working it's way to the top.

There are two things I know to be true:
      1. You don't get to the top without focusing on customer service
      2. You won't do well with customer service if you don't love your company   
 Just like the Simon Sinek said, "Customers will never love a company until the employees love it first."  

I don't think it is a coincidence that our clients have a 96% satisfaction rate while our company has also been named a Top Work Place four years in a row.  As a collective family of professionals, Cornerstone has originated over $1 billion in closed loans AND advanced to the #2 Largest Lender in the St. Louis Region.   Happy employees = high customer service = happy clients.  An endless cycle of satisfaction.  I will toast to that at the New Year.

-Chris

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